1.What is your payment terms?
1)T/T 2)L/C
2.What is your shipping way ?
Express (DHL,Fedex,TNT),By air ,Or Sea. We will choose one shipping way to suit customers request .
3.How long is your machine warranty?
Warranty of our product is one year,but artificial damage and incorrect use is not included.
4.What is your delivery time ?
It depends on your order. Normally3- 7days for samples, 30-45days for standard, 30-60 days for customized.
5. How do you guarantee your quality ?
Firstly, we do quality test during every process. We produce most components by ourselves, it is started from cutting raw material ,machining roughly in the first step. casting , forging , punching , heat treatment , finish machining , painting , assembling and finally packing , we will spot check for each steps.
Secondly, we will collect all comments on our products from customers in time. And try our best to improving quality all the time.
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